How can I report a problem or a bug in the app?
If you have encountered a technical problem or discovered a bug in our app, providing specific details helps our engineers find a solution much faster.
Information We Need
When sending your report, please include:
Detailed Description: What happened and the exact steps you took before the issue occurred.
Visuals: Relevant screenshots or screen recordings of the error.
Device Info: The model you are using (e.g., iPhone 15, Samsung Galaxy S24).
Software Version: Your operating system (e.g., iOS 18, Android 14).
App Version: If possible, let us know which version of the Mexta app you have installed.
How to Submit Your Report
You can send your report through either of these channels:
Email: Send all details to support@mextalearn.com.
Support Ticket: Visit our Support Center and submit a technical request.
Still need help?
Our team replies at support@mextalearn.com