Why was I charged?

Mexta is a subscription-based app. Below are the most common reasons a charge may appear.

1. Subscription renewal

Mexta plans start at a special introductory rate. Once that period ends, the subscription renews at the standard price. This is outlined on the sign-up page before the plan is confirmed.

2. Unlimited AI Tools access was purchased

Unlimited AI Tools gives unlimited access to advanced tools — ChatGPT, Claude, DALL·E, Perplexity, Stable Diffusion, Gemini, and Grok — all directly inside the Mexta app for hands-on practice as part of the learning experience.

During sign-up, two options are presented: Buy and Add to My Plan or Skip. If the purchase option was selected, the charge is processed accordingly.

3. AI Bundle was purchased

AI Bundle is an optional add-on available during sign-up. Same as with Unlimited AI Tools — two options are shown: Buy and Add to My Plan or Skip. If it was added, the charge appears separately from the subscription fee.

Still not sure what the charge is for?

Payment history is available in Profile → Settings → Payment History.

If something still doesn't add up, reach out at support@mextalearn.com — we'll look into it.